Shipping and Refund Policy
Shipping Policy
Effective Date: 1st Jan 2024
Thank you for shopping with us! We strive to provide a seamless shipping experience. Please review our shipping policy below.
1. Shipping Methods
We offer a variety of shipping options to suit your needs, including:
Standard Shipping: 10-15 business days
Shipping times may vary based on location and order processing time.
2. Processing Time
All orders are processed within 5 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. We also offer free shipping on orders over $50.
4. International Shipping
We currently ship to United States, Europe, Canada. International orders may be subject to customs fees, import taxes, or other charges. These fees are the responsibility of the customer.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order status on our website.
6. Delivery Issues
If your package is lost or damaged during transit, please contact us at support@rugreceipts.com. We will assist you in resolving the issue as quickly as possible.
7. Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by customers.
8. Returns & Exchanges
Please contact support@rugreceipts.com for returns and exchange. We don't provide any returns after 30days of delivery. Return items must be in unused condition. We don't provide any return shipping label except in case of damaged products.
Return Address:
4283 Express Lane
Suite BG1366
FL
34249
+1 (941) 538-6941
9. Contact Us
If you have any questions regarding our shipping policy, please reach out to our customer service team at support@rugreceipts.com.
10. Refund Processing Timeframe
Refunds will be processed back to the original payment method used for the purchase. Please allow up to 5-10 business days for the refund to appear on your account, depending on your bank or payment provider.
Thank you for choosing rugreceipts.com! We appreciate your business.